Privacy Policy

This policy along with our Terms and Conditions sets outs all personal data that you provide us with or what we collect from you and how we process it.

Please carefully read the following to make sure you understand our practices and how we deal with your personal data.

Under the Data Protection Act 1998, your personal information is kept but stored securely until it is no longer required by us.

This Privacy Policy was last amended on 31 January 2015

Information we may collect from you

We may well gather and process the following data about you:

1.1 The Information that you supply by filling in online forms on This will also take in details supplied by email when submitting a booking enquiry on our site, or asking for additional services. We might also ask for information when reporting a problem with our site or the services we supply. You may be asked to give us personal facts such as your name, address, telephone number, age, email address as well as passwords and further registration data. Other details that may be requested by us include credit card and financial details, business and household data, pet details and any facts of your property that may be exposed in photographs you have supplied us with.

1.2 On contacting us your correspondence may be recorded by us.

1.3 For research purposes we may ask for you to complete surveys, though this is not obligatory.

1.4 When visiting our website we will automatically collect technical information, such as what mobile device (Device) and browser you use, mobile network details, operating systems and the time zone you are in.

1.5 We may gather computer information including your operating system, IP address, as well as browser type. These are statistics for our system management, and in no way reveal the user’s identity.

1.6 Details such as traffic data, weblogs, location, and further communication data, required for billing and other purposes, as well as estimation of the resources you have access to.

1.7 We work directly with third parties and may acquire details about you from them. These third parties include, for instance, business partners, technical and delivery sub-contractors, advertising networks, delivery and payment services, search data providers, fraud prevention agencies, credit reference agencies, and debt collection services.


To improve our site we use cookies to differentiate you from other users visiting our website. This provides you with the best experience when browsing our site, and lets us improve our site.

Where we store your personal data

1.8 All data we collect from you may be stored and transferred within the European Economic Area (EEA). The staff working outside the EEA for us and our suppliers may also process these details. That staff may be responsible for processing bookings, payments, and providing support services among others. When you present your personal info you instantly agree to this processing, storing and transfer. We take all of the necessary steps to make sure your data is treated securely and in agreement with this privacy policy.

1.9 All of the details you supply us are stored on our secure servers. All credit and debit details will be concealed using SSL technology. Where we have supplied a password or if you have picked one to enter our site, it is your responsibility to keep it private, and not disclose it to anyone.

1.10 Regrettably, information transferred on the internet is not 100% secure. Though we do everything in our power to protect all of your data, we cannot guarantee the protection of data sent to our site, it is all transmitted at your own risk. Upon receiving your information, we do follow exceptionally strict measures to stop unauthorized access. Uses of the information

What our Client Says

Impeccable service and workmanship

I am absolutely thrilled with the level of service I received.
From my first phone call to a perfectly completed job – all in 24 hours.
An exceptional level of service and a pleasure to deal with.

Chris H

I had a good experience using upper street handyman.
Two guys came to do the job, professional and courteous. The job took less time
than I expected and you do need to pay the minimum 1 hour charge.


Just had some work done by Flatpack-Handyman.

I found from start to finish that they couldn’t do enough for me.
I cant say enough good things about this company.
The guys they sent over were all so polite & the work they did was excellent.
I would definitely use them again.


We recently used flatpack-handyman for some carpentry work on our front entrance.
The team did a great job and were on time and budget.

Carpentry work

Great service

Great service, no issues, very professional and hard working


Painting and decorating

What a meticulous and great paint job. And you met the deadline!
Thanks so much. It was a pleasure having you in the house.


Carpenters were great with my claim

Carpenters were great with my claim, keeping me updated regularly and managed to get
the best pay out for my claim, and quickly.


Carpenters were great with my claim

Fantastic and professional service
Supported and updated


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